2014 was filled with challenges, a few surprises and plenty of learning for my team at Evolve Systems. I was fortunate enough to take a week long retreat this January and spend time reflecting on all that happened as well as all that we have planned for the future. To be honest it was a lot to ponder and a bit overwhelming. So I decided to share our story of 2014 and our Vision 2020 with you, our faithful friends, colleagues and fans. It has been rather therapeutic to put this in writing and post it to our blog. I hope you find it helpful as you reflect on your own ‘state of the business’.
2014: A year of challenge and surprise
I hesitate to describe 2014 as a year of challenge and surprise because every year in business could be defined that way. Challenges are for meant for learning and we did our fair share from two in particular.
Challenge #1: Losing clients unexpectedly. The result was lost revenue. But our takeaway was to learn what we could from the loss and move on. Don’t dwell on it. Pick yourself up and go get new clients. We did, and we are stronger for the experience.
Challenge #2: Losing an essential employee unexpectedly. The result was a brief episode of panic and worry about replacing her. But our takeaway was that a little planning goes a long way. We had worked with this employee to create a manual that outlined her role and responsibilities. That one thing made replacing her and training the new employee much easier. We did, and we are looking to implement this type of process documentation across the organization.
2015: A year of change and growth
The one word that defines our focus in-house is communication. We organized a staff strategy session to create a list of goals and strategies as a group. We also held a team building session in 2014. The results spilled over into the new year with a measurable shift in our internal culture toward teamwork and communication. Growth will be driven by a refreshed business plan that leads us to expand our reach beyond the local to a regional presence and client base. 2015 will also be a year of growing our team in the technical, project management and sales departments. And a final item from our list: update our own website. Whew.
Vision 2020: Our five-year plan
Focus and a clear vision for the future. That’s the concept behind Vision 2020. Five years from now we will ring in the year 2020. As we work to develop our longer term strategy we will be partnering with you, our clients to become an integral part of your Vision 2020 as well. The ever-changing landscape of the internet, apps, mobile, social media and ecommerce will require our constant attention. Yours and ours combined. We will need to partner with you, side by side, in order to stay relevant and keep our companies growing. So we are developing a program to partner with you more effectively. More to come on this exciting new concept!
I do hope this summary has been helpful and piqued your interest in Vision 2o20.
What is important to your business in the next five years? What type of technology partner do you need to help you get there? Comment below or contact me with your ideas and let’s build Vision 2020 together.