If you haven’t heard, Sony’s Playstation Network continues to be down. While we don’t know at what time the Playstation Network will come back up, it’s still looking like Sony may be loosing millions if not billions of dollars in revenue during this downtime, not to mention the loss in trust and confidence of millions of users.
The ongoing saga of the siege of the PSN has resulted in news items practically every other day since the attacks started. The network has been offline for more than two weeks, and millions of customers’ data has been stolen by hackers, and just now we’re hearing from Sony President Howard Stringer? Better late than never I suppose.
Stringer issued an apology on the official Playstation blog, but it’s peppered with a host of excuses:
As a company we — and I — apologize for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.
I know some believe we should have notified our customers earlier than we did. It’s a fair question. As soon as we discovered the potential scope of the intrusion, we shut down the PlayStation Network and Qriocity services and hired some of the best technical experts in the field to determine what happened. I wish we could have gotten the answers we needed sooner, but forensic analysis is a complex, time-consuming process. Hackers, after all, do their best to cover their tracks, and it took some time for our experts to find those tracks and begin to identify what personal information had — or had not — been taken.
One of the most apparent benefits of social media in our current world is the speed at which companies can respond to events and emergencies like what has happened with Sony. But, for some reason, Sony has not handled this as quickly as they could have. Call it the cultural divide, call it a generation gap; when answers were being asked for, Sony had none, and now many are wondering if it’s all too little too late. A few of us here in the Evolve Systems offices own Playstation 3s and use the Playstation Network, and while we have done our best to be smart and careful online with our personal information, trust has still been broken. It remains to be seen what effect all this will have on the gaming and the banking scene going forward.
Meanwhile, Evolve System’s fascination with QR codes continues. Unplgged found a great way to use QR codes with the Dropbox program to share photos from events.
Step 1: Use Google Docs to create a form that asks for everyone’s e-mail. Grab the URL. You’ll need this to…
Step 2. Generate a QR code. There’s tons out there, but we tend to use Kaywa’s version. Paste in the URL of the Google Form you just created.
Step 3: Create a Dropbox folder for the event photos.
Step 4: Post the QR code on a large poster at the party, stating it’ll be used to collect e-mails and give access to all the photos taken here tonight.
Step 5: Use the collected e-mails from the Google Form to send invites to the shared Dropbox folder.
Genius! This is why we love living in the future. All these cool new tools and techniques that are coming out…
Just a reminder to all of you who maintain groups on Facebook: be sure to switch over to the newer Facebook Brand Pages, or else all of your information will be deleted as Facebook deletes the groups. Hopefully this will go a long way to enhancing the community experience on Facebook, and a little hassle is a small price to pay.
Have a good weekend everyone!